Our call centre operations are at the heart of Assist Australia. With our National Assistance Centre and our six call centres spanning across Australia, we are best positioned to offer the convenience of a centralised contact centre alongside local expertise.
Expertly trained consultants are available 24/7, 365 days per year, playing a pivotal role in the arrangement of Roadside Assistance and beyond, for stranded motorists, in the fastest possible time.
Our clients can tailor our call centre operations to be an extension of their business or brand. Using a dedicated 1800 number and multi-channel communications our client’s brands can be integrated to deliver a seamless experience at roadside, and across a suite of value added customer service related activities.